Our Services Reliable expertise you can trust
With more than 25 years of experience, our approach has always focused on customer outcomes rather than the technology behind them. With that philosophy in mind, we’ve built a robust operations framework to support our clients with cutting-edge technology and proactive response to alerts and cybersecurity threats.
We want our clients to be able to focus on where they want to go, not the roadblocks in the way.
Let Junius Solutions help you take that next step in your journey.
Our Engagement Process
There’s a process and a checklist for everything, and we love a good onboarding project. It gives us the chance to get the lay of the land, do some spring cleaning and plan for the future.
01 Technology Consultation
Have a chat with one of our technology consultants to discuss your current environment, and where you want to be.
02 Solution Scoping
We scope the right solution for your environment, covering what’s needed, what it involves, and what it will take to deliver it properly.
03 Implementation
Our team schedules an onboarding session to generate supporting documentation, deploy your new solution, integrate with business-critical processes and provide technical training.
04 Maintain and Evolve
Your business is dynamic, and so are we. Our technical staff maintain, adjust and advise on further improvements as your needs change.
Proactive IT that fixes problems before they happen
As we become more dependent on technology, outages affect our businesses more. You’ve settled into your rhythm, you’re ticking off boxes and working through your emails, and for no apparent reason your computer decides it doesn’t want to work anymore. It was doing just fine yesterday. All you want to do is get your work done.
Junius Solutions takes a proactive approach to minimise downtime wherever possible, and to resolve technical issues in a timely manner.
We use market-leading tools to eliminate problems before they impact your productivity. Our support platform offers integrated monitoring, patch management, endpoint security, email content protection and backup for Microsoft 365 mailbox, Outlook and SharePoint.
Our ITILv4 service level targets ensure a prompt response to any unexpected issues that might pop up, and all technical staff are Level 2 and above, so they know where to find the solutions you’re after.